Servicesoutsourcing

• IT infrastructure audit

  • IT audit of the customer’s infrastructure with reporting on the fleet of equipment used, its age, load and its residual value
  • Providing a work plan aimed at improving the efficiency of using the current equipment fleet

• Audit of company IT support

  • Conducting an audit of the IT support group, identifying ineffective processes in the support organization
  • Generating a load report for the current command
  • Drawing up a work plan to increase the efficiency of the IT team and standardize support processes in accordance with ITIL

• Checkout line efficiency audit

  • Audit of the composition of the check for the presence of mandatory details and the efficiency of using the check tape
  • Audit of cash register software
  • Reporting

• Preparing an IT team development strategy

  • Drawing up an IT development plan related to the company’s business goals in the medium term 1-2 years and long term 4-6 years. With transparent deadlines and clear KPIs for the IT team

• IT project management

  • Compilation of all necessary project artifacts
  • Coordination of resources and deadlines with the customer, managing expectations